How to contact us about privacy
Your privacy is very important to us. If you have any questions regarding our information practices and other privacy aspects of the Site and Services. You can contact us by email.
Collection and Purpose
We collect your personal information disclosed to us during the registration process. We may also collect personal information from you in the course of your use of our Site including, but not limited to:
- Registration Page;
- Contact Us Page;
- Account; and
- Publicly available information.
We collect the following types of personal information:
- Contact Information, including but not exclusive to your email address;
- any other information relevant to customer surveys or offers.
The purpose for which we collect personal information is to provide you with the best service experience possible on the Site and Services and for our internal business purposes that form part of normal business practices. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Site and Services.
We may disclose personal information only to our service providers who assist us in operating the Site and Services. We will only disclose personal information to an unrelated third party with your consent.
Apart from such circumstances, we may disclose personal information in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities.
We may also disclose personal information as required by law.
Access and Correction
Australian Privacy Principle 6 of the Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above.
Australian Privacy Principle 1 of the Privacy Act 188 (Cth) allows you to make a complaint about any alleged breaches of privacy. In order to lodge a complaint with us, please contact using the details above with the following information:
- Your name and address;
- Details of the alleged breach of privacy;
Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.
Retention of Information
We retain information for as long as required, allowed or we believe it useful, but do not undertake retention obligations. We may dispose of information in our discretion without
notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records.
We reserve the right to amend this Policy at any time. Changes and clarifications will take effect immediately. If we make a significant change to the Policy, we may issue a notice by email or through notice on the home page of the Site and Services. We encourage you to check the Policy from time to time to check for changes.